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Legal

Privacy Policy

Last updated: September 16, 2026

1. Information we collect

Nashville Foundation Repair ("we", "us", or "our") collects information you provide directly to us, including:

  • Name and contact information, including phone number and email address
  • Property location, such as a city, ZIP code, or address provided for scheduling
  • Descriptions and photographs of the conditions you are asking us about
  • Service requests, preferred contact times, and communication history
  • Records relating to work performed, including scopes, permits, and warranty documents

We also collect limited technical information automatically when you use this website, such as pages viewed and general device information, through standard web analytics.

2. How we use your information

We use the information we collect to:

  • Contact you to discuss your property and the next step toward a quote
  • Schedule and carry out evaluations and repair work
  • Prepare written findings, scopes, and quotes
  • Coordinate permits and inspections where a scope requires them
  • Respond to questions, warranty claims, and service requests
  • Maintain project records, including follow-up dates
  • Improve our services and understand how our website is used

3. Information sharing

We do not sell your personal information. We may share information with:

  • Subcontractors and suppliers directly involved in performing work at your property
  • Engineers or other professionals where a project requires their involvement, with your knowledge
  • Permitting authorities where a scope requires a permit or inspection
  • Service providers who support our operations, such as scheduling and communication tools
  • Professional advisors, including accountants and legal counsel
  • Authorities where required by law

4. Property photographs and project documentation

We photograph conditions and completed work as part of our project records. Photographs are used publicly only with permission. Where we publish project images, we do not identify a property address or an owner without consent.

5. Data security

We apply appropriate measures to protect information from unauthorised access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your rights

You may:

  • Request access to the personal information we hold about you
  • Ask us to correct inaccurate information
  • Request deletion of your information, subject to record-keeping obligations
  • Opt out of marketing communications at any time

Some records relating to completed work, permits, and warranties are retained for legitimate business and legal reasons.

7. Cookies and analytics

This website may use cookies and similar technologies to understand how visitors use the site. You can set your browser to refuse cookies or to alert you when cookies are being sent. Some site features may not function as intended if cookies are disabled.

8. Third-party links

This site links to third-party resources, including public sources such as government agencies. We are not responsible for the privacy practices of those websites.

9. Children's privacy

Our services are directed to property owners and managers. We do not knowingly collect personal information from children.

10. Changes to this policy

We may update this policy from time to time. Changes take effect when posted to this page, and the last updated date above will reflect the revision.

11. Contact us

If you have questions about this Privacy Policy, contact us:

Call Us Request a Quote